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FRONTLINE CLERK 英语客服

5000以上 更新于:2018-05-17
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不限经验 |大专学历 |不限到岗 |年龄不限 |性别不限 |婚况不限 (对求职者的要求)
上海-黄浦区|招聘若干 |2018年06月15日结束招聘
五险一金 年终奖金 休假制度 法定节假日
英语
上海市盛泽路8号15楼
职位描述

Job Summary

Receptionist:

To provide assistance to patients in admission to, familiarization with, an d discharge from the clinic. To manage administrative multitasks on the clinic reception desk including inquiring, telephoning, receiving, visitor handling an d other facilitating

Medical Records Clerk:

In accordance with hospital policies an d procedures, assumes responsibility for managing medical records.

Billing:

To ensure accurate recording of patient charges, insurance claim generation an d to act as Cashier.

Pre-Authorization Check Clerk:

To verify insurance benefits, acquiring Guarantee of Payment from insurance company.

ESSENTIAL DUTIES & RESPONSIBILITIES

Receptionist:

1. Answer clients’ phone calls, greeting, welcome an d check-in patients, carry out customer service according to the protocol.

2. Liaise with other clinics to direct Or escort patients, courier outsourcing exam Or tests.

3. Cooperate with Billing to provide explanation of insurance policy to patient.

4. Takes note of patient complaints, an d works with direct management to implement methods to correct these.

5. Participates in any marketing activity when necessary.

6. Maintains safe and clean work environment, furnishings an d equipment for patients.

Medical Records Clerk:

1. Check the Customer Service E-mail an d deal with the message from Call Center

2. Liaise with other clinics to send Or receive Medical Records by E-mail Or courier.

3. Organize Medical records in good order an d keep Medical records room neat an d clean.

Billing:

1. Generate charges based on physician’s order including EnCounter form, Lab request form, Radiology request form an d etc.

2. Receive and process cash, credit card an d TT payment for services rendered either at time of care Or from invoices sent by Admin.

3. Issue FaPiao for client accordingly.

4. Prepare direct billing invoices by reviewing CMS System related data an d request payment for co-payments an d deductibles as necessary.

5. Correlate patient information with computer receipts an d insurance claim form submit to CBO.

6. Asist CBO on “Outstanding Bill” collecting an d providing patient information accordingly.

7. Prepare deferred payment form as instructed by clinic manager Or if requested by patient.

8. Reconcile and log cash collected daily.

9. Cooperate Marketing on new promotion Or other kinds of marketing activities.

10. Other ad hoc duties as required.

Pre-Authorization Check Clerk:

1. Contact insurance company to check patient’s benefits an d policy, acquire Guarantee of payment as needed.

2. Assist physician on releasing medical documents to insurance company.

3. Cooperate Receptionist to explain insurance benefits to patient.

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公司简介




-百汇医疗隶属百汇班台集团。百汇班台是亚洲最大的私立医疗集团之一,旗下业务分布于新加坡、马来西亚、印度、中国、文莱及阿拉伯联合酋长国。







-2005年百汇医疗在上海开设了第一家医疗中心,将举世闻名的优质保健服务带到中国,并于2007年收购了上海瑞新集团,现已成为上海最大的外资医疗机构。







-目前,百汇医疗在中国拥有超过85名有国际医疗背景的医生,设有10个交通便利的医疗机构(上海,苏州,北京,香港),提供40多个科室服务。我们与当地最好的医院紧密合作,共享专业技术知识,为患者提供最佳服务,与50多家国际保险公司有直接结算服务,是国际领先的卫生保健服务提供者。我们的医疗服务包括:家庭医学科、内科、儿科、心脏科、皮肤科、耳鼻喉科、消化内科、眼科、妇科、普外科、骨科和运动医学科、整形外科和手外科、内分泌科、过敏科、齿科、口腔正畸科、精神科、心理咨询、压力管理、中医、针灸、营养科、物理治疗法、脊椎正脊、言语治疗法。







-ParkwayHealth is a member of Parkway Pantai Group which is

one of Asia´s largest integrated private healthcare groups operating in

Singapore, Malaysia, India, China, Brunei an d United Arab Emirates.







-In 2005, ParkwayHealth opened its first medical center in

Shanghai, bringing world-renowned quality healthcare to China. Through the

acquisition of World link Group in 2007, ParkwayHealth becomes Shanghai´s

largest foreign-owned medical network.















-ParkwayHealth China is a leading international healthcare

provider. With a team of over 85 internationally trained physicians, we now

operate 10 medical an d dental centers conveniently located in Shanghai, Suzhou,

Beijing an d Hong Kong offering more than 40 specialties. We work closely with

the best local hospitals with which we share our knowledge an d expertise to

ensure the best services possible to our patients. We have established direct billing services

with over 50 insurance companies. We

provide both outpatient an d inpatient care for adults an d children. Our

services include: family medicine, internal medicine, pediatrics, cardiology,

dermatology, ENT, gastroenterology, ophthalmology, gynecology, general surgery,

orthopedics & sports medicine, plastic & hand surgery, endocrinology,

allergy, dentistry, orthodontics, psychiatry, psychology, stress management,

traditional Chinese medicine & acupuncture, nutrition, physical therapy,

chiropractic, speech therapy, etc.

















  • 生物/制药/医疗/护理
  • 外资企业
  • 上海
  • 200-500人
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职位名称:FRONTLINE CLER
公司名称: 百汇(上海)医院管理有限公司
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